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Terms of Payment

After booking form is sent, we will send a conformation and invoice if the requested property is available.

Then deposit of 50% of the rental amount must be received by Secret Villas Bali within three (3) working days from confirmation, to secure your booking.

The final 50% payment is due 50 days prior to arrival

Full payment is required within five (5) days if the booking is made less than 50 days prior to arrival (or 65 days for Christmas/New Year bookings); if less than 10 days remain before the booking commences, the monies are due immediately.

Deposits will be refunded in full less USD350.00, if the reservation is cancelled 66 days or more prior to arrival (96 days for Christmas/New Year bookings). In the event a reservation is cancelled less than 66 days prior to arrival (or 96 days for Christmas/New Year bookings) the deposit will be forfeited.

Notice of cancellation must be received by Secret Villas Bali in writing or an email.

Final payments are non-refundable.

A US$75.00 administration fee will apply to each change after a booking has been confirmed. Changes cannot necessarily be accommodated in all cases.

Check In

Clients may check into a villa after 2pm.

The mandatory check out time is 11am.

This is case by case and usually strict if we have guests staying either side of a booking, however we will help the guest in anyway we can for early and late check outs.



Events & Parties

a) All of the Secret Villas Bali villas have rules governing their usage for events and parties and at times a surcharge is applicable (plus the local community, or ‘Banjar,’ fee, if any). Normal bookings are for vacation purposes and special permission must be obtained for functions where the number of people in attendance exceeds 150% of the capacity of the villa. Also, clients should be aware that these are private villas located in residential neighborhoods and, as such, not all functions or events can necessarily be accommodated. Much depends on the vagaries of the Banjar (the neighborhood’s residents’ association). Guests must respect and abide by villa and Banjar regulations (i.e. curfews and noise limits).

b) Weddings and other events held at villas are becoming increasingly popular. Please be aware that the majority of villa owners will not accept a booking involving a function without prior confirmation that a professional function coordinator has been employed.

c) Events can not be held on guest check in or check out days.

d) If you are planning to hold an event such as a wedding or any large congregation of people at the villa, you must bring this to Secret Villas Bali's attention in the comments box on the booking form. As there will be extra charges such as function fee and local community fee that we will need to put on the invoice.

e) Secret Villas Bali reserves the right to withdraw accommodation if there is an event or party where the attendance exceeds 150% of the capacity of the villa

Unlawful Behavior

Secret Villas Bali holds the right to withdraw the guests from the accommodation and report the guest to the local authorities if

- The guests have 3 noise complaints
- The gusts are engaging in unlawful acts eg. Drugs, Under age sex

The following describes the terms and conditions on which SecretVillasBali.com offers you access to the service

These Terms & Conditions primarily rule our conducts and reservations, with the intention of making things common for you, but also protect VILLAS and SecretVillasBali.com from prohibitive administrative costs.

Your use of this website information and documents, conditioned on your acceptance of the following Terms & Conditions without any modification contained herein. By accessing our website, you agree to our Terms & Conditions set forth in this document. If you do not agree with any part of the following Terms & Conditions, you must not use SecretVillasBali.com site.

GENERAL
SecretVillasBali.com is offered to you for your personal use. You agree that the services provided by this website shall be used only to make legitimate reservations and shall not use this website for any other unlawful or prohibited purposes.

COPYRIGHT AND TRADEMARK
All contents of this website are copyright 2008 SecretVillasBali.com. All other products, services, and/or company names mentioned herein are used for identification purposes only and may be trademarks of their respective owners.

Warranties and disclaimers all materials such as information, software, products and services are provided on "as is" and "as available" without warranty of any kind. SecretVillasBali.com excludes any warranties, express or implied, as to the availability, quality, timeliness, or performance for a particular purpose of any of the products or services available at SecretVillasBali.com

LIMITATION OF LIABILITY
SecretVillasBali.com makes no responsibility and shall not be liable for any damages to, or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in this site or downloading of any materials, data, text or images from the site.

SecretVillasBali.com does not accept any liability for any injuries, losses, claims, damages or any indirect or consequential loss of any kind in contract, tort or otherwise arising out of the use of the website or for any products or services purchased from SecretVillasBali.com

SecretVillasBali.com does not guarantee the availability and/or quality of products and/or services, accuracy of information provided by third parties.

INDEMNIFICATION
You agree to defend, indemnify, and hold harmless SecretVillasBali.com, and their officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from your use of the Material (including Software) or your breach of the terms of this agreement or inaccuracy of information or the availability and/or quality of products and/or services provided by third parties. SecretVillasBali.com shall provide notice to you promptly of any such claim, suit, or proceeding and shall assist you, at your expense, in defending any such claim, suit or proceeding.

LINKS TO THIRD PARTY SITES
SecretVillasBali.com site may contain hyperlinks to websites operated by other parties, hereinafter such hyperlinks are provided for your reference only. SecretVillasBali.com does not control such websites and is not responsible for their contents. SecretVillasBali.com inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

PRIVACY POLICY
Because your privacy is important to us, we guarantee the privacy of the members. All personal information that are collected from the members shall only be used by SecretVillasBali.com, in which we may disclose personal information only if required to do so by law or in the good-faith belief that such an action is necessary.

FORCE MAJEURE
Includes war, threat of war, riot, civil disobedience or strife, industrial dispute, terrorist activity, natural or industrial disaster, governmental regulations, communication or utility failures, fire, adverse weather conditions, level of water in rivers, labor disputes or disturbances, material shortages or rationing, technical or maintenance problems with transfer, unforeseen operational decisions of air carriers such as changes of schedule, or any unforeseeable or unavoidable event beyond the Company's control.

ALTERATION
SecretVillasBali.com reserves the rights to change, modify, add or remove portions of the Terms & Conditions under which our website is presented without your consent. Please check periodically for changes. Your continued use and/or access to our website following changes to this Terms & Conditions will mean that you accept those changes.

GOVERNING LAW
This agreement shall be governed by the laws of Republic Indonesia.